I had a terrible experience purchasing my carpet with carpetright and would advise anyone considering them to rethink! I used them because I thought it would be easier with their fitting and installation service, however the carpet measurer took the measurements of 2 rooms incorrectly (2/3 rooms were incorrect) so after waiting 4 weeks for the carpet to arrive, it was the incorrect amount of carpet and the room couldn't be carpeted. I was meant to move in the week after but had to postpone this because one of the bedrooms had no floor.
When they eventually replaced the carpet they were unapologetic and said I couldn't get a refund for the service and literally said they weren't sure what they had done wrong !
Never using again.
2 years ago
Carpetright UK has a
1.6
average rating
from
1,137
reviews
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