Roman Blind ordered on 2/7. Delivered on 13/7 damaged. Left on doorstep upside down with damage not showing. By the time I noticed damage driver gone. Blind hanging off rail, rail scratched and bracket (which should have been attached) found with tucked inside package and had one arm bent. Supplied photos (taken before opening as it was when left on doorstep) and taken after opening. Customer service said they would get back to me. Still waiting (now 25/8) despite 2 chasing emails. Appalling lack of customer service. Will not be ordering any more blinds or anything else from you. For you information I have found a replacement bracket off eBay and will touch up rail. Should not have to do this. I paid good money for a new blind in new condition. Very angry and would certainly not recommend anyone to do business with you with your total lack of customer service when things go wrong.