If I could give a zero rating I would. Ordered flooring and told it would be 7-10 days. 20 days on despite several emails and phone calls still no wiser as to when my flooring will be delivered even though I paid a substantial amount upfront. Last week I was told it’s been out of stock but it’s back in now and will be delivered in 2 days…. They lied. Got an email earlier this week stating order is being prepared for dispatch and someone will contact me. Absolutely appalling company. Don’t touch them with a barge pole. I am going to take the matter further !!!