I had a carpet fitted on my landiing and stairs 6 years ago The carpet had been fitted incorrectly, with the stair carpet being cut in strips and not fitting the full lenght of the stairs. I was walking down the stairs and on the third to bottom step where the carpet was pieced my foot went forward and my back and neck hit the stairs behind me i couldnt move. An ambulance had to be called and i was stretchered to hospital and was told i had a disc problem i was off work for five weeks. I didnt make a claim because a friend who worked for carpet right gave me family discount,what a mug i was. Three months later i started getting neck pain, i had an Mri scan to be told c5 to c6 disc in my neck was damaged and had to have an operation to replace the disc with bone. After having the operation i am still feeling discomfort in my neck and back. My advise is if you do get a cowboy fitter employed by carpet right dont be a mug like me and not claim through loyalty , put a claim in stright away its ruined my working life