We spent over 1.5k for our flooring and underlay. Halfway through laying out luxury viynl, we notive it was peeling and bending up. After following the installation instructions to a T, we read we had to stop installation as soon as a problem occurs, which we did. We informed carpetright of the issue and after nearly half a year battle, which included going through a small claims court. We still weren't issued a refund!!! The reason was "the manufacturer said there was no issues". We had such a stressful experience, with staff not ringing us back, staff leaving the company or just plain rude. Do not use this company, if you have an issue with the product you'll be stuck with a poor quality product and out of pocket. Avoid at all costs!!