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Lorna
I would not recommend carpetright to anyone! They provide the worst customer service I've ever experienced! I ordered my carpet over 4 weeks ago and they messed up my order, left me without hallway carpet and an odd top stair?!?? I contacted the store and they assured me it would be sorted free of charge, anyway after hearing nothing a week later I called the store again only to be told I will have to pay for it now! Spoke to customer services and they have been dragging it out, they finally spoke to an area manager 4 weeks after my initial complaint and they still want me to pay even though I was told it would be sorted free of charge! Absolutely disgusting! Terrible terrible company!!
8 years ago
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Carpetright UK has a 1.6 average rating from 1,137 reviews

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