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Anonymous
Avoid buying anything !!!!!!!!! . We have been given faulty carpets had five different managers visit our home and said they would change carpets . Eighteen months later been told by new manager Phil that that now cannot do this but would refund within two weeks . Five weeks later we contacted them only to be told that at this present time the company is not giving refunds . We have phoned customer service to now find out the company has filed for solvency . Please be aware as carpetright are still selling products and taking people money despite this . The Durham manager Phil is very rude with no customer service skills , when explaining my frustration on the what looks like we are not going to receive a refund he said he said he was putting the phone down . Disgusting behaviour and terrible company
4 months ago
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Carpetright UK has a 1.6 average rating from 1,137 reviews

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