Ordered landing and stair carpet from Swindon branch on the 28th Sept. Given a fitting date on the 25th Oct which was a long wait to receive the carpet. Being self employed and having to take a day off work is expensive and annoying when a phone call in the morning informed me that the carpet was damaged and could not be fitted. A new date was confirmed for the 4th Nov which was the earliest it could be fitted. Only for today another phone call informing me it would not take place again as the fitter is ill. Very annoyed. Given another date. What makes it worse Carpetright have not even replied to any of my emails sent to them. Can't wait for carpet as the grippers do hurt because Carpetright ask for old carpet to be removed before fitting.