Poorly trained salesperson in Lakeside store. Gave terrible advice - consequently bought a carpet which was not fit for purpose. On day of fitting, very accommodating fitter took me to another carpet shop and I bought the correct type of carpet. Carpetright (what a misnomer!) did not accept any liability for this and I was offered no refund. Going to Carpetright was an expensive mistake - it's all about money, they are not interested in offering any kind of customer service - quite shocking!
8 years ago
Carpetright UK has a
1.6
average rating
from
1,137
reviews
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