Gravesend store: Carpet discounted on the shop floor but not at the till. Was actually shown the carpet by sales assist and as it had just come on in the sale and was a great price which it was! Realised my mistake far too late and long after carpet had been paid for. I bought two others which were discounted so the error didn't jump out at me. Complained to store and was essentially told it was my fault and that I must have been confused at the time...Was actually made to feel I was an idiot who imagined conversations and discounted carpets. Also the store didn't answer my emails about the pricing error and when I asked the manager why he shrugged and said he didn't know. Don't give this company your hard earned money. Appalling customer service.