Carpetright ordered incorrect door thresholds, one carpet didn't turn up with the fitters. We were left with bare stairs for 2 weeks. Fitters demanded more money when returning despite the carpet right quote on the invoice and an agreement that carpet right would pay the difference. Can not get hold of customer services or anyone at the store. Fitter was rude and actually threatening when they called asking for more money. Can not get refund processed on the thresholds they didn't deliver. Probably the worst retail experience I've had. Don't use!
8 years ago
Carpetright UK has a
1.6
average rating
from
1,137
reviews
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