Dealt with Bodmin Cornwall store-1st time used CR for a bedroom carpet they had to replace it as massive line in it that would not Hoover out! Thought give them another go for stairs and landing done a good job but fitters never turned up till after 7pm and my neighbours didn't appreciate the hammering and banging well past 9pm! Thought 3rd time lucky get them to do another bedroom and day before due to be fitted they cancel blaming fitters quit! As of yet bearing in mind already waited 4 weeks for carpet to be fitted they have no idea when they will be coming! Will deff not be using again for sure!!