We went to the Oldham Store on Saturday with the intention of placing an order. Dealt with this lady who couldn't add up properly even with the use of a calculated and also wanted to automatically add over 30% wastage onto our order - over 12msq. Anyway we arranged for somebody to come and measure up. Got a few phonecalls from a 'gentleman' at the same branch that day arguing that they needed to add that wastage on. Over and over again my partner said that he would agree the actual quantities when they came to measure so what is the point in having this discussion at this point in time. Also it would take 40 days unless we paid an extra £50 for speedy delivery. On and on and on this idiot went on also saying we needed to pay £100 for somebody to come measure up though this was not mentioned in store. To cut a long story short we went to a local carpet suppliers and fitters and arranged for somebody to come on monday to measure up and we will have the carpet fitted within 7 days. We don't pay for delivery - we get a miles better carpet substantially cheaper, cheaper fitting costs and don't pay £19.99 for carpet spray. Lesson learned : stay away from big retail parks with greedy salespeople only interested in commission. Royton Carpets = better option.