Try to avoid CARPET RIGHT PLEASE Tony, Micheal, and Karl from Blackpool, We booked a carpet and paid 100% 6 weeks back with all taxes and fitting, was scheduled on 12/4/2017 but due to the wrong address no one turn up, letter someone came in and said I am self employee, and refuse to get the carpet fitted due to uneven floor, and left the promises, They refuse the refund after 8 visits also one month follow ups finally they have agree to deliver carpet on 2nd May at 10:00am, Our carpet fitter was in the lobby from 09:00am until 01:00pm, when I called them they explain us that said your hotel was not there so delivery will be next day. and I paid fitter for nothing, ( basically no one came to deliver we have video camera evidence ) Basically they need a experienced manager to look after for the brand value. it is completely unprofessional service means waisting of time and money there are good options available. We got another professional carpet company without a single issues now and carpet has been fitted,