Having decided on a stair carpet , After one of the staff had measured the area , I was meant to get a phone call of Carpetright the next morning quoting me the price , No one phoned so I went into the shop to order it and pay for it , When I went into the shop 2 female staff members were talking to each other , One of them looked straight at me , didn't in anyway acknowledge me other than look at me and carried on chatting , I waited a few minutes then walked out of the shop , Disgusting way to treat customers , I will not be entertaining that shop again , Unbelievable in this day and age ,