WORST COMPANY EVER. had laminate flooring fitted in kitchen and lounge , on inspection noticed that two boards were not alligned properly so had the manager out to have a look. He confirmed it was a fitters fault and arranged for fitters to fix, appointments made to fix but LET DOWN 5 TIMES!., AFTer complaining to there customer services they wS very appoligetic, on the 6 th occasion the fitters arrived and was VERY RUDE , asked us who fitted flooring then send why was he here then?, started kicking flooring and said it was our fault due to mopping, I then told him the manager has already said it's fitters fault and he totally dismissed me, in the end he walked out. I complained again and was forwarded to manager who previously said it was fitters fault and now back tracked his words and the fitter made out I was confrontational, the floor was soaking wet, that he offered to help out, BASICALLY he didn't want to retrify another fitters fault , caused an atmosphere and walked out. Manager re tracked his words to avoid paying £40 for every missed appointment and their customer service says I need to get an independent surveyor out, DO NOT TRUST THIS COMPANY, VERY BAD SERVICE, WILL NOT USE AGAIN