We live an a small cottage and wanted all upstairs carpeted. When carpetright came to measure we specifically asked about the small space and how it would work. We were told that it was no problem, leave everything in place and the fitter will work around it. Wrong! He told us that the rooms should have been completely empty and when we explained what we had been told he virtually called us a liar. Later, on speaking to carpetright (one of several calls that day) they again told us that we did not need to empty the rooms. The fitter was very hostile and did a dreadful job of the fitting and has knocked off paint everywhere, particularly annoying as we had told him it was all newly painted. I have never been spoken to like that by anyone ever, and in my own home too. The shop did not provide enough underlay and we have now got to wait, until who knows when, for the job to be completed. I could write a lot more about this dreadful experience, but all I can say is AVOID CARPETRIGHT LIKE THE PLAGUE! They do not even deserve one star.