Having offered to 'look into' my complaint, via Trustpilot, Carpetright customer services passed it back to the original branch, whose manager offered to send the original fitter to check the quality of the carpet. When I pointed out that this was not the appropriate person to deal with my complaint about the carpet's quality, and that I wanted the number for customer services, he said they would just pass it back to him again. Talk about going round in circles!
7 years ago
Carpetright UK has a
1.6
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