I placed an order through the Dartford Store. They came to fit LVT click material through my New Build at Phoenix Quarter. They scrapped my walls, left blood staines, damaged my kitchen cabinet doors. After they left there was no response by the fitters, and the store supervisor at Carpetright Dartford tried to blame me for all the damage. Disrgaceful. Customer services tried to close my complaint without resolving it. I would go with Tapi Flooring next time as they have a 10 year fitting guarantee and are better people to deal with. Carpet right told me after the fitting that the fitting is guaranteed for 1 year only. What a shambles of a company. I spent £7000 and all I have had is grief.
7 years ago
Carpetright UK has a
1.6
average rating
from
1,137
reviews
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