AVOID THIS COMPANY! Save your money and your sanity and go somewhere else. I have never in all my life as a consumer been so badly treated and let down by a company. 3 months, 6 no sows , 4 store visits, hours on hold, 10 + non returned calls, the wrong carpet, the wrong bars, no bars, damaged walls, ripples in the carpet and a carpet join that is so bad it looks like a child did it. They have offered me £200 of free underlay when the carpet cost almost £1000 for one room. Or they will take it up and give me my money back. They should be ashamed of themselves!