A joke. Ordered over two thousand pounds worth of carpet. Took the measurements in. When the fitters came to fit who ever had took the order had reversed the measurements so the carpet was completely useless. We found our original measurements and fitter said they were correct. So we told the shop. They asked us if we wished to be contacted by the person who served us. Under no circumstances I replied. Five minutes later my phone was ringing and it was him. He shouted down the phone he was right and we were wrong. Well firstly I said do not ring and secondly fitters said we were right so I was furious. All this man wanted was for me to do was praise him up on the feed back. He even said if we gave him a good score we were more likely to go in to a prize draw to win our money back REALLY.