Absolutely awful service. We purchased our first family home together and needed all the carpets laid in the home. We decided upon Carpetright (not the cheapest) as they promised that they could fit by the time we moved in. A small price to pay when you have all your furniture being delivered by a certain day. Did the carpets turn up?! NO!!! Absolutely discusting! I have two young children who are still after 2 months walking around on hard concrete floors! Stuff you carpetright! Wished I’d listened to more of the other reviews. This was the Norwich Sweet Briar banch, where the store manager is called Lorna. I never knew managers were allowed to be that rude to there customers. Terrible from start to finish