Went to carpetright tollgate store on Monday to make an order for vinyl floor which quoted £1500 for four rooms. I paid £500 for the deposite. Then, they arranged Jim to do the measurement on Wedesday and quoted me another £1000 more to do the underlay. It is all because the underleath is cheapbroad and the joints would be visible if I didnt lay a wooden panel underneath?? That is costed £1000 for the wooden panel. Jim told me he would let the sale assistant, Roger, knew that the quotation he made was inaccurated and Roger would ring me back to discuss further action. I didn't hear anything from them and decided to ring back myself. The store kept saying Roger was not in and rand back tomorrow as no one knew what was going on unless I spoke to the person. Afrer reading the reviews,I would only ask for my money back to avoid any more shits further. They are absolutely rude and care less the customers, they are dishonest and disgusting. This company is a joke to operate.