Floor fitting job could not be finished because half of the floor was different as the one ordered was apparently out of stock, therefore fitters were unable to finish the job. The correct remaining floor arrived a few days later to the branch, but fitters were unavailable and the store said they could not do anything about. Branch has now been closed down, and we are unable to contact anybody there, floor is missing and nobody has contacted us for any update. It has been now 3 weeks, the floor is still half done, with underlying layers visible and rolls everywhere, pieces of floor left everywhere, we have had to put the furniture on one side of the lounge; before the branch closed down we visited them to get an update, but they say the fitters were unavailable until October. We are already paying for everthing financed on a monthly basis but the job is not done. We have made a formal complaint and we have receieved just an automatic email reply, but nobody has contacted us yet, it has been 1 week since we complained. Without the remaining floor (missing?), without a phone number to contact the branch, the branch has closed down, fitters are not calling back, complained done but no answer, job unfinished, and money already taken. This is the worst service ever, with lack of communication, no updates to clients, but to get paid they are the first. Avoid at all cost.