hi - I have placed my order on the 15th of Sept in the Slough branch. And since then the nightmare of lies and deceit has begun. I have been told a different story about my delivery on phone call we make. Yesterday we were told that unfortunately yet again the delivery has been missed by NDC to be put on the Tuesday's slot and hence they have arranged for a special delivery to come directly to our home address today by 4.30pm (9th October). As no delivery has arrived yet we called then branch again to know what was going on, after being on the call for over 15 mins the manager has said there is never a special home delivery done by Carpetright. So we have been cheated again. The workmen who were told that the delivery will be here last week have to be told yet again that it isn't coming until next Thursday. Our fitter is only available until this Friday then her has a job for the next 3 weeks. So are going to be without a floor for the next 4-5 weeks potentially. Never believe a word these people say. If you can please avoid them at any cost.