We bought a rug from Carpetright but on laying it out at home we found it was quite badly "rippled" due to the fact that it had been so tightly rolled up and stored.
After a month of trying to "flatten" it out, even buying a "rug hold" to help, we took it back and asked for a refund but this wasn't forthcoming. Apparently you must return rugs within two weeks, unopened, to qualify for a refund.
Very disappointed with Carpetright's attitude and (unpublicised) policy.
6 years ago
Carpetright UK has a
1.6
average rating
from
1,137
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
