When purchasing Ihaving been told they could not give me s time for fitting I was going to cancel and go somewhere else. I explained I was my mother’s carer and neede to see to her . I was promised first call was told it would be between 9am and 9.30am for fitters to arrive 10.20 still not here. Having spoken to branch was told carpet fitters only just loading van! Apparently Road bad and late getting to them. I now have to wait until they deem to turn up. No one rang to say they would be late so I could make other arrangements for mum. Rang complaint line got short shift from them. Seems that once you have the money you don’t care about customer service!!!! Will not be recommending you to any one else it is no wonder you are having yo close stores