Shop service is good although quotation is very confusing. Guy came round to measure, later found out he ordered wrong door ramp. You have to pay fitters separately - cash - on the day! Came on the day but have had issues trying to chase fitters for this door ramp for 4 months now! Calling the Bath office I speak to different staff and have to explain everything! I asked to just pick up the ramp and I’ll do it but they can’t do this!! I’m having to contantly chase both shop and fitters (they now use Chippenham guys as there are no Bath fitters) I wouldn’t recommend them.