I am so angry! I won't bore you with the nature of my complaint, but they charged me for a service i didnt need and bullied me into paying for it. Once i could evidence that this was the case, no apology, no acknowledgement, just a very strongly worded email from their customer services team stating 'we would not be refunding back your delivery money. Also with regards to your request for compensation Carpetright would not be able to offer any compensation in this matter. This would be our full and final consideration in this matter, and can confirm this is now closed at Customer Service.' Do not buy from this company!! There are so many little companies going out of business needlessly - Carpetright doesnt deserve to make a profit!