Booked the Charlton branch to fit laminate wood flooring. Despite booking three weeks in advance plus two confirmatory phone calls, these people still didn't turn up with the beading and the threshold fittings. They also did all the cutting indoors, coating the entire floor with dust. They did not clean up, they left the mess for us. We were also assured the beading and thresholds would be fitted as soon as possible. Six weeks later, four chasing calls and five emails later, we still wait. First excuse was "ordered the wrong colour beading". That was four weeks ago. UPDATE (Week Five): Fitter was meant to come round today to finally finish the work. We again moved all the furniture as requested. He just cancelled. Will now book our own carpenter and send invoice to Carpetright. Never again.