This was literally the worst place to attempt to buy a carpet from. Ordered a carpet that was in stock at the time, placed a £200 deposit to hold the stock, paid the rest of the fee a few days later after confirming room sizes and quantity required which was the same as the original amount requested. Left it a couple of weeks from payment and arranged for a carpet fitter as I was told delivery would be 7-10 days for me to collect from store. It got closer to the day of fitting and I decided to contact my local store to find out what was going on only to find out that the stock was not due in until 3 weeks later, almost 5 weeks in total to get the carpet in stock that they already told me they had stock of!? Safe to say, I cancelled my order, went elsewhere, got better quality carpet at a cheaper price with a much better customer service and carpet available within 2 days. I would advise going to a local carpet outlet rather than Carpetright. Absolutely disgraceful company, and very overpriced. Underlay was priced at £8.99 per m2 vs the £4 per m2 that I've paid at the outlet for exactly the same quality underlay. That just goes to show how much they overcharge.