DO NOT USE AVOID !!! I paid for a wood flooring to go in my room and then the fitter refused to fit unless I added an extra a aesthetic piece which head office and the store confirmed was not needed the head office agreed I should have a refund as I bought my floor a month before hand NOW three weeks later I'm still having to chase for a payment because THEY PROCESSED IT WRONG . the customer service reps might as well be parrots on the phone sprouting a script and not helping!!!! I would never recommend them and I will never be buying from them again they need to go bust !!!!!!