Purchased out carpet from the Haverfordwest Branch. Clearly CarpetRight do not want to take any responsibility for the shocking customer service that I have received over the past two weeks. As a company you have caused my partner and I a great deal of unwanted stress which has resulted in us losing out on a day of annual leave due to taking it off on the 06/08/2019 when quite clearly it states that was the day of fitting. Safe to say that I have never experienced such unprofessionalism and as a result will never purchase a product from your company again and will recommend that no one uses your Haverfordwest branch due to this. Your management within the store need retraining with regards to their professional conduct and general customer service. It would appear that they are quick enough to take the customers money but cannot be bothered to provide future customer service and do not admit to being the ones in the wrong. Highly recommend anyone to leave this company alone. Escalated issues to The Customer Service centre who reply using idiot board emails and Regional Managers who don’t have a back bone to contact the customer and establish all of the facts. Clear evident provided of the fitting date yet we as the customer are still made out to be the liars. Leave them well alone!!!!