You mean carpetwrong!!! wish there was a minus star Ordered carpet from Redditch shop 8 weeks ago September 2019 & specified date for delivery & fit for 8 weeks time due to the settee coming the next day. Called them on Tuesday due to delivery & fit was due on the Friday they said yes would be fitting. On the Thursday 2 days later we received a phone call from the manager stating that there had been an error on the manifest & the delivery/fit would not be happening until up to 3 weeks away. My husband asked them what they was going to do about it & perhaps get van ect to pick carpet up manager said he would get back to him. We waited a few hours & no phone call bearing in mind I had booked a days holiday for the carpet to be fitted. I called back & finally spoke to Mr Tumble the manager he said the delivery would not be coming & it was possibly be a quality fault or been rejected, I thought to myself his not very good liar telling my husband it was manifest & me its possibly quality issue???????????? I said I wasn't happy as I had booked holiday off work unnecessary & settee coming plus telling us less than 24 hours of delivery. Mr Tumble :/ only offered an apology no possible goodwill offer nothing I said that we was cancelling the order. I am now in the process of putting an official complaint to head office due to carpet wrong manager being in competent of doing his job & also needs training on customer service. I look forward to there response PLEASE DO NOT EVER USE THIS REDDITCH SHOP AS THEY DONT KNOW WHAT THERE DOING!!!!!!!!