I chose a carpet that was quite expensive for lounge and dining room it cost 1501pounds with underlay.The carpet had manfufacturing flaws together with "tramlines". To be fair they replaced the carpet but these also had flaws and yet again the "tramlines". They sent a representative from the manufacturers to examine the carpet who after taking photographs stated he would have to consult an expert. I received an e-mail from the representative from the manfacturers stating that the carpet would not be replace and if I wished to take that the matter further whoever I consulted would have to have certain qualifications regarding carpets.(not sure what qualifications he had as a copy of the report was not provided) My husband and I are both in our mid to late seventies and have decided that as much as we would like to take the matter further we do not want the stress that goes with it. We have now decided to purchase some rugs in an attempt to hide some of the faults and they will not be purchased from carpetright I can assure you.