Customer Service is terrible. I bought a piece of vinyl from Carpetright Dunfemline, it was delivered to the store and I picked it up, found that the vinyl had not been cur squarely and would therefore not fit in my bathroom, new piece of vinyl ordered. Got phone call to say it was in store, re-arranged my plans to go and pick it up, found it was not in the store. Manager very arrogant, saying it was nothis fault and I could go to warehouse to pick it up myself, walked out of store after heated argument. Service and Customer Service is the WORST I have ever endured. Bathroom unusable for over a week because of their bad workmanship and bad customer service,.