Disgusting, walked in Orpington store November, I was the only customer in the shop and 3 staff members just sat on there desks on mobiles and not one of them approached me to see if i need help. I very nearly walked out of the store to go next door to give my business but gave them the benefit of the doubt and asked them for help, I placed the order on the basis it would be fitted on the 16th December, I got a call to tell me that they will fit on the 19th right before Christmas but will not complete the full job and will come back in the new year to finish the rest. Called complaints department and spoke to a lovely lady who understood the issues, spoke to a manager of the store and he will personally call me back and organize a different fitting company to install it, hopefully not false promises again. Im not holding my breath