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Anonymous
Purchased a vinyl under their advise for a kitchenette. The fitting was done to a poor standard. Quality of vinyl is not fit for purpose even though they keep telling you it is. Only need to breath on it to leave a lasting dent. They won’t tell you this and then blame you for not knowing so. They will say it’s hard wearing and highly durable Because that’s what the script says. Customer services even worse, trained to deflect any responsibility. Shouldn’t be called customer service. Even the phone line says “please be polite” indicating they have a LOT of complaints. Stay well clear
5 years ago
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Carpetright UK has a 1.6 average rating from 1,137 reviews

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Alice, Customer Support

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