I was given a quotation & it just gave basic cost without stating the actual sizes etc. I asked for a complete breakdown of the quote & was sent a reply without the sizes etc. again. There was a "fitting service administration charge" of I £37.70, I asked what this charge was for & was told the following................. "As for the admin charges; £12.80 this is included in the price for fitting as we are Which? approved trusted traders, so we put are fitter through courses, training days etc. £24.90 admin charge is for uplift and disposal, mainly the disposal part, we rent out Biffa bins which our fitters dispose of the waste, these cost money to rent and have Biffa remove and recycle." Customers are already paying fitting/disposal charges for the following as per the quote, "6.PAY DIRECT CARPET FITTING CHARGE £48.00 7.PAY DIRECT UPLIFT/DISPOSE SERVICE £12.50 Yet Carpetright are charging a further charge for their admin. I have always bought my carpets & hard flooring from Carpetright but won't now or in the future.