I ordered laminate and carpets for two rooms and my hallway. I arranged for fitting for two dates. The first fitting went as planned. When the fitters came to do the final installation all the remaining laminate was damaged therefore the final fitting had to be cancelled. I contacted my local store and they said it would take at least a month for new stock to arrive from Belgium. Belgium???!!! Forward to today (14th August) I received a call to say the laminate I ordered is out of stock and i would have to wait until the end of September 2020. I spoke to the store manager and requested a new order. The reason for the delay is that there’s no stock in the U.K !! All the laminate is ordered from Europe and Covid has messed up supply lines. I find that hard to believe as other U.K. based retailers can get orders to their customers within a week. Meanwhile I have no carpets or flooring in my house, no access to my living room and furniture everywhere while trying to work at home. I am extremely disappointed and once this is all over I will never buy from this company.