Great up until they secure your money and then it all goes to pot. They say bedroom has to be completely cleared I am working away so that left my wife to disassemble a bed and push it into hall way along with furniture. Then the were asked to leave additional carpet grippers and excess underlay as I have bookshelves which were removed in doing up the house and they could be used to cover this area, simply ignored that instruction. Then doors were removed and left in the hallway. Small print states they do this So you can employ a carpenter to shave the doors. Good idea in principle but what if the doors actually don’t need shaving, which is the case. So I have to rehang doors. Bit lazy. 700 pounds for second rate service. Trying an independent company for next carpet for a more customer friendly experience.