Do not go near this company ...promised a carpet on a certain day to fit in with renovation work (we had said before ordering that if couldn’t get for that date we would go elsewhere)
Day before due to fit we get a call to say the carpet hadn’t been put on the van and we would have to wait four more days!! Flippant attitude to say the least ,no empathy or customer service skills whatsoever and just a case of oh it doesn’t matter you can’t finish your bedroom for four more days and have other people working around the schedule,
All fine taking your cash but different attitude afterwards ....they need to inter communicate as a company and not make promises they can’t keep.
Some constructive advice send your shop staff and manager on a customer service course!!!!!
4 years ago
Carpetright UK has a
1.6
average rating
from
1,137
reviews
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