Honestly one of the worst experiences. Was due an upgrade and really liked the new samsung galaxy s6 edge. They got my details and i ended up spending about 2 hours sorting things out with the banks etc to then be told it wasnt working and to come back the next day which i did. I didnt even spend 5 minutes in the shop and basically got told that ee was down and to look online. After a long hour and a half journey on the bus i wasnt leaving without a phone. Went next door to o2 and you honestly couldnt have got nicer people. The staff in carephone warehouse was rude and not helpful at all. Wouldnt recommend them to anyone. What a waste of space. I will say that i am now a proud owner of a samsung galaxy s6 edge with o2. Your loss on money carephone warehouse. :D