New Huawai stops working, take it to car phone warehouse, told phone will have to be sent for repair, no temp replacement and it will cost me to download and save data on phone. Called repair centre to be told I had insurance to save data for free unless a computer needs to be used Best yet car phone warehouse not accredited to repair and I have to contact Huawei and arrange for phone to be sent Of course my phone contract is with O2 so there is nothing I can do except buy another phone while waiting for repair. One customer less car phone warehouse, everyone be warned, there is no customer service and Monica at the Braehead Glasgow branch was unhelpful