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Weiming
In June 2015, Carphone Warehouse had a on-line promotion deal for the first 500 customers ordering Huawei P8, which is a 12-month contract £21.50 per month. We ordered it and got the confirmation email. A couple of weeks later, CW sent us a message telling us the phone is not in the stock then and gave us £5.00 credit, Another two weeks later, CW sent us another message about further delay of the phone delivery and gave us another £5.00 credit. Then, a couple of days ago, after 6-week waiting, CW sent us a message at 2 o'clock in the morning telling us out order is cancelled. No reason whatsoever is given. We checked CW on-line system, the Huawei P8 in was in stock. We called the CW for 1 hour and spoke to 7 people, and they agreed their fault and sent us a replacement order. However, the phone we received is a 24-month contract rather than the original 12-month promotional deal. We called CW many times and they refused to change it. So Carphone Warehouse is a totally liar! Their business is completely based on cheating!
9 years ago
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Carphone Warehouse has a 1.6 average rating from 1,631 reviews

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