Have had major problems with the repair if a phone taken into CPW Queensville Stafford. Was told phone wouldn't be repaired due to water damage, however picture evidence did not prove a thing, nor did it prove it was of my phone! Was then told my complaint would be replied to in 3days, it was 10 days! CFW alsp states in writing that water damage can happen by going from a cold area into a warm area! Obviously if this is the case the phones are not fit for purpose, I suggest all people challenge CFW on this point through trading standards, also beware of call costs when ringing shops & customer services because they are a rip off, in short stay away from this totally incompetent company, 0/10 I would rate them!