Went to carephone warehouse Luton branch to take a new contract and met Mr.Waseem mentioned to be the manager of that branch. He was an arrogant and irresponsible person in the branch, staff used to be much better than him. He completely doesn't know the meaning of customer service and how carephone warehouse has appointed him as store manager!! During the visit observed his behaviour with other customers and staff, found to be completely unprofessional. He doesn't have time to listen to customers and not fit to be in that position. We have left carephone warehouse after his his irresponsible answers and behaviour.