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Ordered a brand new phone and cover with CPWH and they had 2 attempted deliveries to the wrong address without contacting me in any way. The couriers sent the phone back to CPWH and it has been with them for another week with still no contact. I decided to ring them and they said they had cancelled my order! This phone is a lifeline for me as I live in a very rural area and it's also a business phone. Shocking customer service and terrible lack of contact between them and customer. Should have ordered through mobile supplier direct
9 years ago
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Carphone Warehouse has a 1.6 average rating from 1,631 reviews

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Alice, Customer Support

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