Do not use this company, they sell faulty products and then refuse to help when a customer is in need. They sold me a faulty phone and I took it back a couple of weeks later, they fiddled with it and then told me to try that. He even told me the speaker was in the earpiece at which the Apple techician laughed when I told him and said "he is selling phones?" I have also spoken to Apple and they gave me some things to try. For the past couple of weeks I have been unable to get into town as my father is terminally ill and i have not had the time to leave the village as I am trying to run a business at the same time. They now want to provide me with a phone where I can't transfer my numbers as such losing business unless I sit and copy hundreds across manually which I don't have time to do, and then take it into town YET AGAIN . They really have no idea what is going on in the real world, all they care about is getting their money and that's it, I wonder what would happen if I stopped paying their bill, soon be in touch then wouldn't they? I really can't stress enough not to use this business or you may fall foul of their business practices