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Aliyah Khalique
I went to Croydon (whitgift SC) and bought a phone from there! I went in, asked one of the guys over there for the phone, who then went to another person to ask him to serve me! After telling him again the phone details, he went and got the phone and gave it to a third person who came to me and didn't even know what he is doing! In front of me they were asking each other to serve me! I Was NOT happy with the Customer Services at All! As I normally visit Carphone warehouse! I went to 4 different stores yesterday! Just to find that none of them had it in stock but the customer services was more than excellent in all 4 Apart from this store where they had it in stock! The staff was arguing with each other and I was very disappointed! I asked the person who at the end served me, Why no-one was ready to serve! He had a go at me and yelled at me! Due to some reasons, I really needed a phone! But if it wasn't this important to have a phone, I was going to leave that shop right then and not buy from you store! This is the worst customer service I have faced! I have been to like 7 different stores of carphone warehouse in total, but this was ridiculous and outrageous! Someone needs to teach them how to serve and speak to a customer! Disgraceful! Never going there again! Even If I really have to will travel an extra mile to go place else then their!
9 years ago
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Carphone Warehouse has a 1.6 average rating from 1,631 reviews

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